Evo Gaming Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction

Welcome to Evo Gaming. Our Privacy Policy ("Policy") explains what information we collect when you use our platform evogaming.org, why we collect it, and how we use it.

We believe privacy is a fundamental right. That is why Evo Gaming has made user data protection a top priority from day one. Our Privacy Policy is built in compliance with internationally recognized data protection standards.

This Policy should be read Terms and Conditionsalongside it. Together, these two documents give you a complete picture of the relationship between you and Evo Gaming.

2. Information We Collect

Evo Gaming collects only the information necessary to provide and improve our services. We never collect data beyond what is needed.

How We Collect Data

• Directly from you: At the time of registration, KYC verification, or when submitting a deposit or withdrawal request.
• Automatically: Through cookies and log files when you use our website.
• From Third Parties: Through payment providers and identity verification services, only when necessary.

3. How Your Information Is Used

Evo Gaming uses your information solely for the purposes listed below. We never sell your data to advertisers or use it for unrelated purposes.

• Account management: To create, verify, and manage your account.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your questions and resolve any issues.
• Security Assurance: To prevent fraud, deception, and illegal activity.
• Responsible Gaming: To detect unusual gaming behavior and provide timely support.
• Service Improvement: To improve our platform and enhance your gaming experience.
• Legal obligations: To comply with applicable laws and regulations.
• Promotional Communications: To send you offers and bonus updates, with your consent.

4. Who Your Information Is Shared With

Evo Gaming may share information with third parties in limited circumstances and under strict conditions. Those third parties are required to uphold the same privacy standards we do.

Who your data may be shared with

• Payment Providers: bKash, Nagad, Rocket — used solely to process transactions.
• KYC verification provider: To verify your identity and age.
• Cybersecurity Services: To prevent fraud and deceptive activity.
• Legal authorities: In accordance with legal directives or court orders.
• Regulatory Authority: For licensing and compliance requirements.

5. Cookie Policy

Cookies are small text files that our website stores in your browser. They help improve your browsing experience and keep our services running smoothly.

Types of Cookies We Use

• Essential cookies: For login sessions and security purposes. The site will not function properly without these.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which parts of the site are used most — fully anonymized.

You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect some platform features.

6. Data Security

Evo Gaming protects your information using industry-leading technology. Our security systems are continuously monitored and updated.

• SSL/TLS encryption: All your data is encrypted during transmission.
• Data Encryption: Stored data is protected with AES-256 encryption.
• Firewall Protection: A robust firewall is active to prevent unauthorized access.
• Two-Factor Verification (2FA): An additional security layer for your account.
• Regular Audits: Our security measures are regularly audited by independent third parties.
• Server Security: Restricted server access with 24/7 monitoring.

7. Your Rights

As an Evo Gaming user, you have several important rights over your own data. We fully respect and uphold every one of them.

8. How Long We Retain Your Data

Evo Gaming retains your information only for as long as necessary. Certain data must be kept for defined periods to meet financial and legal obligations.

• Account information: For the full duration your account is active and for a minimum of 5 years after closure.
• Financial transaction records: Up to 7 years maximum for legal requirements.
• Gaming Log: Up to 2 years for security review purposes.
• Cookie data: Typically expires within 1 year.
• Support Contact: Up to 1 year after the issue is resolved.

After the applicable retention period, data is securely deleted or anonymised so that individuals can no longer be identified.

9. Children's Privacy

Evo Gaming strictly does not collect data from anyone under 18. Our services are intended for adults only.

• Age verification is mandatory at registration.
• If an underage account is detected, it is immediately suspended and any collected data is deleted.
• If a parent or guardian believes their child has created an account, please notify us immediately.

10. Policy Changes

Evo Gaming may update this Privacy Policy as needed. We will notify you before any significant changes take effect.

• When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified by email or platform notification for any important changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

11. Contact

If you have any questions or comments about our Privacy Policy, or wish to exercise your data rights, please get in touch with us:

Our privacy team typically responds within 7 business days. For urgent matters, live chat support is available for faster assistance.